Our Exclusive Pop-Up Shop Return Policy
Due to personnel limitations during this time, returns may take longer to process.
Returns & Exchanges:
Full price apparel may be returned within 3 days of receipt. Accessories & sale items are FINAL SALE and may not be returned or exchanged.
If you feel that an item is just not right and you'd like to return or exchange it, please email firstname.lastname@example.org with your order # as soon as possible. Our goal is to have the merchandise traveling back to us within 3 days of your receipt, since all of our items are created in very limited edition quantities.
Upon approval, re-package your item(s) and attach the return label to the outside of the package as soon as possible. Once received, please allow 3-5 business days for returns to be credited to your original form of payment or for your new item(s) to be shipped, if exchanging. Important note: If you are not exchanging for another item, the cost of your return shipment will be deducted from your total refund.
All items sent back to us must be unworn, in original condition, and accompanied by a receipt (order confirmation).
Please note: due to the high volume of orders and our commitment to social-distancing in our fulfillment locations, it may take up to 14 business days to receive your order, particularly orders that include face masks. Our small-but-mighty team is working hard while adhering to all government-mandated guidelines to prioritize the health and safety of everyone – including you. We’re thankful for your support and understanding.
Thank you for shopping with us!